Our latest creation was our tailor-made ticketing system exclusively available to your designated personnel for each vessel according to your requirements. Through this service you will be able to enjoy a dedicated person of our team to be available to your personnel daily, via a ticket-system approach or through our live chat feature. Within our ticketing system each of your assigned vessels will be created as individual “clients” where you may benefit from various personalized characteristics.
Through our online ticket-system platform you will be able to have an online database of all things relevant to the management of your engine; from overhaul details, spare part database, malfunction and break-down details to a dedicated engineer made available to your team’s designated person. Our ticketing system’s capabilities are always updated and upgraded according to the needs which may arise during collaboration and are subject to tailor-made solutions per each client individually.
Online support for any break-down categorized and prioritized based on your own preference via Ticket or Online Chat.
A database of all previous malfunctions broken down to the root cause, solution proposed, and preventive methods suggested by our company.
A historic database, including work reports and finding of our engineers during our overhaul attendances properly categorized.